Frequently Asked Questions
Everything you need to know about your order and our premium collections.
What is the typical shipping timeframe?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-21 days.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please visit our returns portal to initiate an exchange or request a refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.